Empowering Electricity Management with PLN Mobile

PLN Mobile is a comprehensive mobile application designed to streamline and enhance your experience with electricity services in Indonesia. Whether you're an electrician or a homeowner, this app offers a wide range of functionalities to simplify your daily tasks related to electricity.

Seamless Electricity Payments

One of the key features of PLN Mobile is its easy-to-use payment system. You can purchase electricity tokens and pay bills directly from the app using various payment methods, including bank Virtual Accounts, digital wallets, or credit cards. Additionally, PLN Mobile offers exclusive and often cheaper token options, making it a cost-effective choice for managing your electricity needs.

Independent Meter Record Reporting (SwaCAM)

Gone are the days of waiting for officials to record your meter readings. PLN Mobile includes a built-in meter reading feature, allowing you to track and manage your consumption independently. This not only saves time but also ensures accurate billing without the need for physical interactions.

Efficient Complaint Handling

If you encounter any issues with your electricity supply, PLN Mobile makes it easy to file a complaint. The app’s complaint feature is integrated with an auto-dispatch system, ensuring that your reports are forwarded promptly to the nearest available technician. Furthermore, you’ll receive real-time updates about power outages in your area, along with notifications when the electricity is restored.

Convenient Service Applications

Whether you need to install a new electrical connection or upgrade your existing setup, PLN Mobile simplifies the process. Submit requests for new installations or additional power directly from your phone, making it convenient and efficient to manage your electrical services.

Additional Features

Beyond the core functionalities, PLN Mobile also offers additional services like internet installation (ICONNET), electricity repairs (ElectricQu), and SPKLU (Charge.In). These features cater to a diverse range of needs, ensuring that you have access to all the necessary tools for managing your electricity requirements.

Download Now!

With a plethora of features designed to make your life easier, there's no reason to delay. Download PLN Mobile today and experience the convenience and efficiency of managing your electricity needs on the go.

For assistance, contact our helpdesk at pln123@pln.co.id or reach us via the contact center at (area code) 123.

Published by: PT PLN (Persero) Pusat