e-Sosial: Your Digital Assistant for Social Services

In today’s fast-paced world, access to essential services has become more crucial than ever. The "e-Sosial" internet portal was established with a mission to enhance the delivery of critical services in the domains of labor, employment, social protection, and social security. This initiative was mandated by Decree No. 258 of the President of the Republic of Azerbaijan, signed on September 5, 2018. The decree emphasized the importance of expanding the use of electronic services to ensure that citizens receive timely and efficient support.

Further cementing its role in modernizing public service delivery, the "e-Sosial" internet portal was officially approved by Decree No. 534 of the President of Azerbaijan on April 15, 2019. This approval also introduced the "Regulation on the Centralized Electronic Information System" of the Ministry of Labor and Social Protection of the Republic of Azerbaijan. With these regulations in place, the portal became an integral part of the country's digital transformation strategy, aiming to streamline processes and make government services more accessible to all citizens.

Beyond the web-based platform, the "e-Sosial" mobile application extends this commitment to accessibility. Through this app, users can effortlessly access detailed information about their personal records, entitlements, and service history. Whether it’s tracking employment benefits, checking eligibility for social assistance, or exploring job opportunities, the app ensures that every citizen is empowered to manage their affairs conveniently and efficiently. By integrating seamlessly into daily life, the mobile application allows users to benefit directly from the services offered by the Ministry of Labor and Social Protection.

The "e-Sosial" ecosystem represents a significant leap forward in Azerbaijan's efforts to provide transparent, user-friendly, and responsive services to its population. It embodies the vision of a connected society where technology bridges gaps and empowers individuals to lead better lives. As your DOST advisor—DOST meaning "helper" in Azerbaijani—the portal and its mobile counterpart stand as a testament to innovation in governance and public service delivery.