Mitra

Introducing the Mitra App: Simplify Your Airtel Retailer Experience

The Mitra app is designed to streamline the management of your Airtel retailer account and services all in one convenient location. With its user-friendly interface, navigating through the app becomes a breeze, ensuring that even the most complex tasks can be handled effortlessly.

Key Features of the Mitra App:

• Real-Time Balance Monitoring: Stay informed with live balance notifications, ensuring your account never falls below the minimum required amount.
• Comprehensive Tariff Information: Access detailed information on various tariff plans including full talk time, top-ups, daily packs, SMS, internet packs, and roaming packs across all states in India.
• Transaction Updates: Get live updates on the last 20 transactions made via LAPU (retailer to customer), providing you with immediate insights into your sales activity.
• Searchable Transaction History: Easily search through up to 72 hours of LAPU transactions to find specific details whenever needed.
• Reversal Requests: Raise a request for wrong recharges and have them reversed within just 15 minutes, ensuring quick resolution.
• FSE Purchases: Manage LAPU purchases made from FSE up to 72 hours, keeping your records up-to-date.
• Commission Tracking: Monitor all commissions received from LAPU transactions in real-time, along with monthly backend commissions.
• Customer Activation Status: Track the status of customer activations initiated by you, ensuring smooth operations.
• MPIN Management: Reset your LAPU MPIN directly through the app for added security and convenience.
• Support at Your Fingertips: Send queries or complaints regarding FSE service levels with ease, ensuring prompt attention to any issues.

Why Choose the Mitra App?

With no usage charges, the Mitra app offers a cost-effective solution to manage your Airtel retailer account efficiently. Its comprehensive features and straightforward design make it an indispensable tool for any retailer looking to enhance their operational efficiency and customer service.

Download the Mitra app today and experience the future of retail management!