
About Workpulse GiSMo
Workpulse GiSMo - Premier Guest Satisfaction Management App
Workpulse GiSMo is the leading guest satisfaction management (GSM) application designed to streamline and enhance the way you manage guest complaints and satisfaction within your organization. With this powerful tool, you can efficiently process and organize guest complaints, ensuring that every issue is handled with the utmost care and attention.
Comprehensive Guest Satisfaction Management System
One central platform where all guest complaints are managed from start to finish. From initial submission to final resolution, Workpulse GiSMo provides end-to-end visibility for both you and your team. This means you can easily view, assign, track, and resolve all guest complaints in a single location, ensuring nothing slips through the cracks.
Automated Notifications for Efficient Communication
Stay connected with the right people in your organization by sending automated push notifications directly to the owners of complaint cases. This ensures that everyone is promptly engaged and working towards resolving guest issues. The internal communication channel keeps management fully informed, driving staff to resolve complaints quickly and efficiently.
Seamless Complaint Tracking and Resolution
Eliminate the need for cumbersome methods like emails, spreadsheets, text messages, and phone calls to track guest complaints. Workpulse GiSMo allows you to take full control of the entire lifecycle of guest complaints. Each complaint is assigned an owner, ensuring that no issue gets lost in the shuffle. This guarantees 100% resolution of all complaint cases, enhancing overall guest satisfaction.
Real-Time Progress Visibility and Status Updates
Monitor the status of each guest complaint in real-time. Stay up-to-date with what's happening at every stage of the process. This transparency helps you and your team maintain or even improve your guest satisfaction goals by effectively managing and resolving complaints.
Streamlined Communication and Feedback Channels
Effortlessly assign cases to the appropriate managers, add detailed notes, track initial and final resolutions, and provide valuable feedback to the brand. With Workpulse GiSMo, you can ensure that everyone knows exactly who is handling which case, eliminating confusion and making your guests happier.
In Your Hands
With the Workpulse GiSMo App, the pulse of your guest satisfaction is literally in the palm of your hand. Experience the convenience and efficiency of a comprehensive GSM solution that transforms how you manage guest experiences.
Important Note
Please note that a valid and current Workpulse account is required to access the Workpulse GiSMo App. If you don't have an account yet, please visit our website, and we'll guide you through the setup process.
Workpulse GiSMo Screenshots
Old Versions of Workpulse GiSMo
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