
About TROLLi
Introducing TROLLi: Streamlining Grocery Shopping in Australia
TROLLi is a revolutionary application designed to simplify grocery shopping by enabling clients to place orders from multiple stores in a single transaction while offering flexible opportunities for shoppers to earn extra income. Whether you're a busy professional looking to save time or someone eager to earn through part-time work, TROLLi offers a seamless solution tailored specifically for Australian users. Available at www.trolli.com.au, this innovative platform connects two distinct user groups—clients and shoppers—to redefine the grocery shopping experience.
At its core, TROLLi empowers clients to curate a personalized shopping list across various stores without the hassle of visiting each location individually. Clients simply input their desired stores and items into the app, allowing them to focus on more important tasks. Meanwhile, shoppers take on the role of fetching these items, ensuring prompt and reliable delivery. This time-sharing model not only benefits clients but also provides shoppers with an opportunity to earn extra income while honing their organizational skills.
The registration process for TROLLi is straightforward and secure. Upon signing up, users are prompted to provide essential information such as their full name, email address, and Australian mobile number. Afterward, users can choose whether they wish to participate as a client or a shopper. For those opting to become shoppers, additional steps are required, including providing bank account details and photo identification. These details are securely stored through Stripe’s robust system, ensuring that sensitive data remains protected. Once verified, shoppers can toggle their status to "online," ready to accept job invitations based on their proximity to posted jobs.
Clients, on the other hand, utilize the "Create Trolli" feature to generate grocery jobs. They must include payment card details for transactions, which are similarly safeguarded by Stripe to prevent unauthorized access. When a client posts a job, the app broadcasts notifications to nearby shoppers within a 5-kilometer radius. Before accepting any assignment, shoppers can review detailed job descriptions, including compensation, item requirements, and store locations. This transparency ensures that both parties are aligned regarding expectations.
To maintain trust and accountability, TROLLi implements several safeguards. Shoppers utilize their personal funds to purchase groceries upfront, eliminating concerns about abandonment mid-delivery. The purchased groceries are reimbursed directly by the client upon delivery, typically via bank transfer or cash, ensuring immediate compensation for the shopper. Additionally, a pre-authorization charge of $50 is placed on the client’s card when a job is posted, guaranteeing compliance during the delivery process.
Upon completion, the client verifies the receipt and transfers the grocery amount to the shopper, excluding the delivery fee. The client then rates and tips the shopper, fostering a positive feedback loop. Finally, the client’s credit card is billed for the delivery fee, completing the transaction cycle. Through these measures, TROLLi ensures efficiency, security, and satisfaction for all involved parties. By leveraging technology and fostering collaboration, TROLLi is reshaping the way Australians shop for groceries while creating new earning opportunities for its vibrant community of shoppers.
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