Description of the "KGDCL Prepaid Gas-Customer" Application

The "KGDCL Prepaid Gas-Customer" application is a mobile solution designed specifically for KGDCL customers to recharge their IC cards independently. This application forms an integral part of the Prepaid Gas Metering System (PGMS), which aims to streamline the process of purchasing gas volumes for prepaid meters.

Key Features

Recharge Gas Module

The Recharge Gas module is designed to provide users with a convenient and straightforward way to top up their IC cards. Users can choose from various recharge options, including selecting the desired amount or choosing from predefined denominations. Additionally, the application supports multiple payment methods to ensure smooth and secure transactions.

Add Beneficiary Module

The Add Beneficiary module enables customers to manage their prepaid cards more efficiently. Users can add and delete cards from a beneficiary list and perform recharges for these cards directly through the app. This feature simplifies the management of multiple prepaid accounts.

Inspect Card Module

The Inspect Card module allows customers to view detailed information about their IC cards. Users can access critical data such as card status, remaining gas volume, recharge history, and meter logs. This transparency helps users stay informed about their gas consumption and account details.

Payment Support Module

The Payment Support module is designed to address any issues related to incomplete transactions during the card recharge process. Users can easily resolve these issues within the app, ensuring a seamless experience without the need for additional support.

Refund Module

The Refund module offers customers the ability to modify the card status and restore its rechargeability if needed. This feature ensures that users have full control over their prepaid accounts and can manage them according to their requirements.

By integrating these features, the "KGDCL Prepaid Gas-Customer" app aims to provide a user-friendly and efficient platform for managing prepaid gas meters, thereby enhancing the overall customer experience.