The Whale Tea SG

The Whale Tea SG mobile app is a revolutionary way for customers to enjoy the benefits of loyalty and convenience all in one place. Designed with user experience in mind, this application not only rewards loyal customers but also enhances their overall tea-buying journey. Whether you are a regular customer or new to the brand, the app offers a seamless and engaging platform that makes it easy to purchase your favorite teas while accumulating rewards along the way.

One of the key features of The Whale Tea SG app is its ability to keep users updated with the latest product releases, promotions, and events. The home catalogues serve as a central hub where users can access website links, contact information, product details, and promotional videos at any time. This ensures that members are always informed about what's new and exciting within the brand. Additionally, the app provides an exclusive member card and e-wallet system, allowing users to track their progress and manage their rewards effectively.

The e-member card is a lifetime feature that displays how many whales a member has collected and how many more they need to reach the next tier, from Beluga to Orca and eventually Blue Whale. Users can also top up their e-wallet, which not only simplifies payments but also grants them an additional 10% discount when using the e-wallet. This unique incentive encourages frequent use and adds value to every transaction made through the app.

Another standout feature is the ability to buy and send e-gifts. Even if the recipient is not yet a member, they can still receive the e-gift via email and redeem it by scanning the QR code at the counter. This makes it easy to share the joy of The Whale Tea experience with friends and family. Members can also earn whales by making purchases and redeeming rewards through the rewards catalogue. Once a certain number of whales are accumulated, users can easily choose and claim their desired rewards with just a few clicks.

In addition to earning rewards, members can participate in the weekly Spin & Win giveaway, a fun and interactive game that gives everyone a chance to win exciting prizes. Every week, each member gets one free spin, ensuring that there’s always something to look forward to. Furthermore, the Refer and Earn feature allows users to share the brand with others, rewarding them with additional whales for every successful referral. This creates a sense of community and encourages word-of-mouth marketing.

Overall, The Whale Tea SG app is more than just a loyalty program—it's a comprehensive platform designed to enhance customer engagement, offer exclusive benefits, and make the tea-buying experience more enjoyable and rewarding for everyone involved.