Application Description for "Service Agency"

The Service Agency application, operated by the Legal Entity of Public Law (LEPL) Service Agency of the Ministry of Internal Affairs (MIA) of Georgia, is designed specifically for the citizens of Georgia and individuals who hold residency permits within the country. This innovative platform aims to provide a convenient and efficient way for users to access various services offered by the Service Agency without needing to physically visit their offices. Through this application, users can manage their interactions with government services digitally, making it easier than ever to stay connected with essential documentation and regulatory processes.

One of the primary features of the application is its ability to facilitate the ordering and payment of notices directly from the user's device. Users can easily access information regarding their existing driving licenses, weapon permits, and registered vehicles. Additionally, the application allows users to view the results of both theoretical and practical driving license exams conducted by the Service Agency. For those preparing for these exams, the app offers practice tests for driving licenses and weapon permits, enabling users to self-assess their knowledge and readiness for the official examinations. These practice tests can be taken online at any time, providing a flexible and accessible method of preparation.

Beyond exam preparation, the application provides a comprehensive suite of tools designed to simplify interactions with government services. Users can retrieve detailed information about their personal movable property, including vehicles and civilian weapons. Furthermore, the application supports the remote issuance of certificates that would otherwise require an in-person visit. A history of past theoretical and practical driving exams is also available, allowing users to track their progress over time. Another valuable feature is the integrated calculator for estimating the costs associated with car customs clearance in Georgia, offering transparency and assistance during financial planning. Payment services are seamlessly integrated into the application, supporting transactions via VISA and MasterCard through secure channels managed by TBC Bank of Georgia. Importantly, the application ensures the protection of personal data and payment details, guaranteeing that sensitive information remains secure and is not stored by the application itself.

For users encountering difficulties while using the application, support is readily available through email at Info@sa.gov.ge. This dedicated support channel ensures that any issues can be addressed promptly, enhancing the overall user experience. By leveraging the capabilities of the Service Agency application, users can streamline their engagement with government services, saving time and effort while enjoying the convenience of digital accessibility. Whether you're managing your vehicle records, preparing for exams, or conducting financial calculations, this application stands as a testament to modernizing public service delivery in Georgia.