Goodline — Личный кабинет

Overview

Welcome to the "Goodline — Личный кабинет" app, designed specifically for subscribers of Goodline, the leading Internet service provider in Kuzbass. This app serves as a comprehensive tool for managing your services, payments, and support needs.

Key Features

• Connected Services: Take control of your services, tariffs, and account status. View detailed invoices and receipts effortlessly.
• One-Click Payment: Simplify your payment process. The app automatically suggests the amount due and prompts you to confirm with a single tap. Check your balance and transaction history anytime.
• Auto-Payment: Stay seamlessly connected with automatic payments that ensure your services remain uninterrupted. If you need to cancel auto-payment, reach out through the in-app chat, and your refund will be processed promptly.
• Robot Lena: Introducing Lena, your friendly and intelligent assistant. She can diagnose issues within a minute, help resolve malfunctions, and manage delays or unblocking requests.
• Chat with Employee: No more waiting for business hours. Chat with a technical support specialist anytime, day or night. Address any service-related queries or concerns effortlessly.
• Call a Communications Engineer: Schedule a visit from a communications engineer at a time that suits you. The app keeps track of your appointment details, so you never miss it. Reschedule or cancel appointments easily if needed.
• Payment for Loved Ones: Easily manage and pay for the Internet services of your family members or friends. Simply add their contract number to your profile and manage multiple accounts seamlessly.

Availability

This application is accessible to Goodline subscribers across various cities, including Kemerovo, Novokuznetsk, Belovo, Bachatsky, Inskoy, Gramateino, Guryevsk, Zelenogorskiy, Kedrovka, Promyshlennovskiy, Kiselevsk, Krasnobrodskiy, Leninsk-Kuznetskiy, Lesnaya Polyana, Polyskayevo, and Yugaopaev.

Support

Should you encounter any issues or require assistance, feel free to use the feedback form within the app, engage in a chat with our technical support team, or send an email. We're here to help make your experience smooth and hassle-free.