SiteGiant MultiChat

SiteGiant MultiChat - Simplify Your E-commerce Customer Management

Managing your Lazada and Shopee chats efficiently is now easier than ever with SiteGiant MultiChat. This powerful application consolidates your chat management into a single, user-friendly platform, allowing you to handle customer interactions seamlessly across multiple marketplaces.

Centralized Chat Management

One of the biggest challenges in e-commerce is keeping up with the constant flow of customer inquiries from various platforms. With SiteGiant MultiChat, you no longer need to juggle multiple browser tabs or logins. Instead, you can effortlessly view and manage all your chats from a single interface. This not only saves time but also ensures that no customer query goes unnoticed.

Multiple Staff Account Access

Efficient team collaboration is key to providing excellent customer service. SiteGiant MultiChat allows you to create multiple staff accounts and assign specific permissions based on their roles. This means you can delegate tasks effectively, ensuring that each member of your team is engaged with the right set of marketplace chats. Whether it's responding to customer queries, managing orders, or handling returns, your team can work in harmony to deliver top-notch service.

By using SiteGiant MultiChat, you can streamline your operations, improve response times, and enhance customer satisfaction. Say goodbye to the hassle of managing multiple platforms and hello to a more organized and efficient way of running your e-commerce business.