Atos OneArch

Atos OneArch: A Unified User Support Solution

Atos OneArch is a comprehensive and unified user support solution designed to enhance the experience of end-users. With this application, users can access user support effortlessly through various communication channels, including chat, voice, scheduled callbacks, and email, available anytime, anywhere, and on any device. This innovative solution supports users across different locations and languages, ensuring seamless communication and support.

Features

• Multiple Communication Channels: Access user support through chat, voice, scheduled callbacks, and email.
• System Disruptions Notification: Stay informed about system disruptions, notifications, and maintenance updates.
• Multi-Language & Time-Zone Support: Enjoy support in multiple languages and time zones to cater to diverse user needs.
• Self-Help Guide: Empower users with a self-help guide for quick resolution of common issues.

Benefits

• Omni-Channel Service Desk Solution: Experience a seamless service desk solution across all channels.
• Hosted, Managed & Developed by Atos: Benefit from a solution managed and developed by Atos, ensuring reliability and security.
• End User Focused: Designed with the end-user in mind, offering an intuitive and user-friendly interface.
• Customized View: Personalize your view to suit your preferences and requirements.

Atos OneArch is more than just a support tool; it's a complete solution that enhances user satisfaction and operational efficiency. Whether you're seeking real-time assistance or need to resolve issues independently, Atos OneArch has got you covered.