Royal Petrol

Royal Petrol Loyalty Program

Overview

The Royal Petrol filling station loyalty program is designed to reward both regular and new customers of the Royal Petrol and Continent mini market networks. As a member of this program, you can earn bonus points (Bonuses) and enjoy exclusive discounts and special offers tailored to your preferences.

Company Information

The program is managed by Royal Petrol LLP, which owns a network of gas filling stations operating under the Royal Petrol and Continent trademarks. This loyalty program aims to foster a strong relationship between the company and its customers, offering incentives to enhance customer satisfaction and loyalty.

Program Rules

The loyalty program is governed by specific rules that outline how participants can earn and use their bonuses. These rules ensure a fair and transparent system for all members. Participation in the program is open to individuals who meet the legal requirements, specifically those aged 14 and above, who have the right to conduct small household transactions as per the laws of the Republic of Kazakhstan.

Participant Registration

To join the program, you need to complete a Participant Questionnaire, which includes personal information required for registration. By submitting the questionnaire, you consent to the processing of your personal data according to the Law of the Republic of Kazakhstan No. 94-V of May 21, 2013, "On Personal Data and Their Protection." Your consent allows the company to use your data for various marketing activities, such as email campaigns, SMS services, phone calls, postal communications, and more. This consent remains valid until you withdraw it in writing.

Virtual Card

As a member, you will receive a virtual card generated within the Royal Petrol mobile application. This digital card does not require any physical medium and can be accessed directly from your smartphone or tablet.

Website and Mobile Application

You can find detailed information about the program on the Royal Petrol website, accessible at https://www.royal-petrol.kz. Additionally, the Royal Petrol mobile application is available for download on both iOS and Android platforms. The app is designed to provide easy access to the loyalty program features, including tracking your bonus points and participating in exclusive offers.

Earning and Using Bonuses

When you make purchases at Royal Petrol filling stations, you earn bonus points based on the terms of the program. Each bonus point is equivalent to one tenge. You can use these bonuses exclusively for purchasing goods within the Royal Petrol network of filling stations.

Your bonus account tracks the number of accrued and withdrawn bonuses, along with your current balance. This account is maintained within the program database, ensuring that your rewards are securely recorded and easily accessible.

By participating in the Royal Petrol loyalty program, you can enjoy a range of benefits and discounts, making your visits to the filling stations more rewarding and enjoyable.