浙大儿院

Overview of the "浙大儿院" Application

The "浙大儿院" mobile application is an official product developed by the Children's Hospital, Zhejiang University School of Medicine, in collaboration with Suzhou Zhikang Information Technology Co., Ltd. This app aims to simplify patient care processes, reduce waiting times, and make healthcare more accessible for a wide range of patients.

Key Features

• Appointment Booking: The app provides easy access to book appointments for both general and specialist clinics across all departments within the hospital. Patients can also pay for these services directly through their smartphones.

• Queue Calling Service: Patients can receive real-time updates on their queue status, ensuring they are always informed about when it’s their turn to be seen by a doctor.

• Health Management: Users can schedule and manage various health check-ups, including personal and group health assessments. Reports from these check-ups can be viewed online within the app.

• Record Access: Patients can conveniently access their medical records, including appointment history, payment details, visit summaries, test results, and refund information, all in one place, saving them the hassle of visiting the hospital physically.

• Online Payment: The app facilitates online payments for outpatient visits, eliminating the need to stand in long queues at the hospital cashier.

• Feedback and Satisfaction Surveys: After each visit, patients are encouraged to provide feedback on their experience. This input helps the hospital continuously improve its services.

• Navigation and Information Services: For patients who are new to the hospital or visiting from out of town, the app offers navigation tools and contact information such as phone numbers, addresses, and websites. This feature ensures that patients can easily find their way around the hospital grounds.

About the Development Partners

The "浙大儿院" app is jointly developed by the Children's Hospital, Zhejiang University School of Medicine and Suzhou Zhikang Information Technology Co., Ltd. Together, they have worked to create a user-friendly and efficient platform designed to enhance the overall healthcare experience for patients.

By leveraging modern technology, the app not only streamlines healthcare processes but also fosters better communication between patients and healthcare providers, ultimately leading to improved patient satisfaction and outcomes.