Sanitas Medgate

Sanitas Medgate: Your Personal Doctor Anytime, Anywhere

Overview

The Sanitas Medgate App is designed exclusively for Sanitas clients, offering convenient and secure access to comprehensive medical care through phone, video, or chat consultations. With over 100 dedicated doctors, the app ensures you receive timely and expert medical advice and treatment.

Key Features

• 24/7 Access: Get in touch with a competent medical team anytime.
• No Waiting Times: Enjoy quick and efficient consultations without lengthy waits.
• AI-Powered Insights: Utilize artificial intelligence to determine if a teleconsultation or an in-person visit is necessary.
• Avoid Unnecessary Visits: Receive guidance to prevent unnecessary trips to the doctor.
• Expert Specialists: Consult with experienced medical professionals for accurate diagnosis and treatment.
• Prescriptions & Certificates: Obtain prescriptions, medical certificates, incapacity certificates, referrals, and more directly within the app.
• Personalized Treatment Plans: Access a summary of your consultation and detailed treatment plans conveniently within the app.

How It Works

1. Enter Symptoms: Describe your symptoms accurately.
2. Book Appointment: Schedule a phone or video consultation.
3. Receive Advice: Get professional advice and treatment from doctors.
4. View Documents: Review your personalized treatment plan and other important medical documents.

Security

Security is paramount for the Medgate Partner Network. The Sanitas Medgate App prioritizes data protection by verifying user identities through secure processes involving ID cards. Medical data is not shared with health insurance companies, ensuring your privacy is maintained. Medgate operates as both the developer and provider of the app, with medical services delivered by trusted partners within the network.

Costs

Consultations are billed through your health insurance company as part of statutory benefits, similar to an in-person visit. A typical teleconsultation costs approximately CHF 50. Some insurance models may waive franchise or deductible charges.

Feedback & Continuous Improvement

The Sanitas Medgate App is continually evolving based on user feedback. Your insights help us enhance the app to better meet your needs. Please share your thoughts with us at info@medgate.ch.

Experience the future of healthcare with Sanitas Medgate—your trusted companion in maintaining optimal health.