injixo Erlang

Welcome to injixo Erlang, the ErlangC staffing calculator from injixo.

Do you need to quickly calculate the required staffing in your contact centre, given a call volume, AHT and service level goal? Or perhaps you want to know the service level you’ll achieve with a given call volume. Then you need this app! Based on the proven Erlang C algorithm, the injixo Erlang calculator lets you do instant Erlang calculations on the fly, anytime and anywhere.

At injixo we live, eat and breathe workforce management. Many of our people are former workforce planners and contact centre experts. We developed this app because we know that it’s really handy to be able to do quick Erlang calculations in meetings with colleagues, without needing to open your laptop or load up a spreadsheet. With injixo Erlang you can do just that. Get your staffing right and achieve your service level consistently. Just open the app on your smartphone and generate quick staff requirement calculations anytime, anywhere.

Key features:
- Choice of calculation goal: staffing, service level or volume
- Simple view (portrait) and detailed view (landscape)
- No ads or annoying popups

Download injixo Erlang now - it's free and it's awesome.