WES Online Counselling: Your Path to Support

WES for Youth Online provides free, ongoing, one-on-one counselling support with a professional counsellor. This unique service is designed to be accessible directly by you, without the need to seek permission from parents, guidance counselors, or doctors.

Topics of Discussion

You can explore a wide range of topics with your counselor. Common issues include anxiety, depression, peer relationships, future concerns, grief, loss, and trauma. However, the scope of discussion is not limited to these areas. Our counselors are here to support you with any issue you might face.

Confidentiality and Expertise

Rest assured, our service is completely private and confidential. All of our counselors hold a Master's degree or equivalent qualifications and are registered with their respective professional regulatory bodies. This ensures that you receive the highest quality care from experienced professionals.

Types of E-Counselling Services

We currently offer several types of e-counselling services, all managed through our secure WES for Youth Online portal:

Email-to-email (Asynchronous)

Your counselor will communicate with you via the WES for Youth Online account. You'll receive a notification in your personal email prompting you to check your WES account. If you don't find an email in your inbox, make sure to check your junk mail folder.

Live Chat (Synchronous)

Engage in a scheduled text-based chat session with your counselor. Communication will only occur through the WES for Youth Online portal, ensuring privacy and security.

Telephone (Synchronous)

Receive counseling support over the phone at a pre-scheduled time. This method allows for real-time interaction and personalized attention.

Video Chat (Synchronous)

Conduct a scheduled video session with your counselor through our platform. We do not support video conferencing on personal accounts like Zoom or Google Meet.

Getting Started

To begin your journey towards emotional well-being, simply visit our WES for Youth Online portal. Take advantage of this valuable resource and start building a healthier, more resilient future today.