IMC IMS

Overview

The "IMC IMS" application is designed to work in tandem with our proprietary online incident management database. This application is an integral part of International Medical Corps (IMC), a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs.

Mission and Objectives

Established in 1984 by volunteer doctors and nurses, IMC is a private, voluntary, non-political, and non-sectarian organization. Our mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. In 2006, IMC established its Global Security Department to proactively manage the safety and security of its staff worldwide. The department has an extensive network of Security Focal Points at each individual site and is currently comprised of security professionals at the country, regional, and global levels.

Incident Management System

The mission of the Global Security Department is to work within programs to identify safety and security vulnerabilities, strengthen the capacity of programming to safely implement planned activities, and provide technical assistance to the field sites and headquarters in times of emergency or crisis. A key component to IMC’s internal Security Management is safety and security incident management.

While the existing system can maintain basic functionality for warehousing security incidents, it lacks the capacity and functionality needed to serve as a comprehensive security analysis and management tool. To address these limitations, IMC designed and developed a proprietary Incident Management System in 2014 to replace the existing system.

New System Features

The new incident management system streamlines an otherwise antiquated management system, increases capability and functionality, provides staff with more and faster access to information, and greatly reduces time spent on managing this critical aspect of our security framework. The new system has two vehicles of gathering data: a web-based platform and a smartphone application. These tools are designed to ensure that security incidents are reported promptly and accurately, enabling quicker response times and better overall management of security risks.