An Post Money

1. What is the An Post Money app?

The An Post Money app provides a range of financial services, including current accounts for adults and kids, currency cards for travel, and money management tools. It is designed to make managing your finances easy and convenient

2. What can I do with the An Post Money app?

With the app, you can sign up for current accounts, get a currency card for travel money, manage your money across accounts and cards using Money Manager, set money aside in Jars, use Round Up to save change, freeze/unfreeze cards, get emergency cash, and make contactless payments

3. What is Money Manager?

Money Manager is a free tool within the app that helps you track your spending and control your finances across all your accounts, even those with other banks239. You can link your third-party bank accounts to get a breakdown of your finances, receive insights, and create budgets

4. How do I enable Money Manager?

Log into the An Post Money app, look for the pie icon, follow the explanatory screens, and accept the terms and conditions3. Alternatively, go to the menu and click on Money Manager

5. What accounts can I link to Money Manager?

You can link current accounts with An Post, Bank of Ireland, AIB, Permanent TSB, Revolut, or N263.

6. What is An Post Money Mate?

An Post Money Mate is a current account and app designed for 7-15 year olds to learn money skills, with parental controls24. Parents can see their kids’ transactions, freeze their card, and set spending limits

7. How do I sign up for a current account?

You can sign up for a current account directly through the app. New customers can set up an account from home using the app or by visiting a post office

8. What is the Currency Card?

The Currency Card is a travel money card that allows you to carry up to 15 currencies and spend worldwide and online. You can top up your card commission-free and monitor your spending

9. How do I upgrade to the new An Post Money app?

Download and open the new app, and if you used the old app, select "upgrading from old app" and follow the instructions1. If you've never used the app before, select "never used app before"

10. How do I log in to the new app?

After upgrading, log in with your email address and password. You can also set up fingerprint or Face ID login and a 5-digit app PIN for extra security

11. How do I add my products to the new app?

Tap the menu icon in the app, then tap "Add new or existing products"

12. What if my card is lost or stolen?

You can freeze your card in the app268. You can also get emergency cash from any post office if your card is damaged, lost, or stolen246.

13. Is there a fee for using the An Post Money app?

An Post does not charge for using the app, but standard charges and transaction fees apply when you use the app to enter into a transaction

14. What are the age restrictions for using the app?

You must be a resident of Ireland and over 16 years of age to use the app, unless you have a pre-existing Money Mate account

15. Where can I get help and support?

You can email customerservices@anpostmoney.com or contact customer service at 01 705 8000 from 9am to 6pm, Monday to Friday