Remote Services

Company APP for Remote Support by Fives Intralogistics SPA

FIVES Remote Services (FRSA) is an innovative and comprehensive software platform designed specifically for Android smartphones and tablets. This application serves as a powerful tool for providing remote support, combining advanced video assistance with Augmented Reality (AR) technology. With FRSA, businesses can swiftly address and resolve issues, facilitate machine and system installations, and efficiently troubleshoot problems from their headquarters or even from the comfort of their homes.

Key Features

FRSA offers a variety of essential features that make it an indispensable tool for remote support:

• Video Support: Receive real-time video assistance to diagnose and solve problems instantly.
• Photo and Video Capture: Capture images and record videos directly from the app to document issues.
• Freeze Annotations: Take a snapshot and annotate the image with precise details using freeze annotations.
• Augmented Reality Annotations: Utilize AR to add visual markers and annotations directly onto live video streams.
• Screen Sharing: Share documents, web pages, and other content to provide context and guidance.
• Automatic Translation: Automatically translate text and voice messages to ensure seamless communication across different languages.
• QR Code and Barcode Scanning: Quickly scan QR codes and barcodes to access relevant information or verify product details.
• Digital Zoom: Enhance your view with digital zoom capabilities to inspect small details more closely.

Whether you're troubleshooting equipment, assisting with installations, or providing technical support, FIVES Remote Services (FRSA) streamlines the process, making it faster and more efficient. Experience the future of remote support today!