OnCall Mobile

HxGN OnCall Dispatch | Mobile Responder

HxGN OnCall Dispatch | Mobile Responder is an essential tool designed to connect first responders directly to the Public Safety Answering Point (PSAP). By utilizing smartphones or handheld tablets, this application ensures seamless communication between field personnel and dispatch centers. This integration significantly enhances the capabilities of public safety agencies, enabling them to make informed decisions and improve overall safety and operational efficiency.

Key Features

The Mobile Responder app offers a comprehensive suite of features that empower first responders:

• Search and Query: Conduct real-time searches and queries to gather crucial information.
• Event Notifications: Receive timely alerts and updates from the control room regarding ongoing events.
• Self-Attachment: Easily attach yourself to relevant incidents or emergencies.
• Status Updates: Keep your status and event details up-to-date in real time.
• Position Tracking: Visualize your location on a map and monitor the positions of other responders.
• Enhanced Situational Awareness: Work effectively outside your usual unit, stay informed about event changes, and maintain consistent situational awareness with the control room.

HxGN OnCall Records | Mobile

In addition to the dispatch functionalities, HxGN OnCall Records | Mobile is another powerful component that streamlines officer operations. It boosts officer safety, performance, and productivity by facilitating quick report creation and enhancing situational awareness in the field. Key features include:

• Efficient Reporting: Create detailed reports swiftly using voice-to-text input, records management system (RMS) search, and driver's license scanning.
• Field Operations: Conduct field interviews, issue citations, generate accident reports and diagrams, and identify significant trends.
• Flexible Use: The native app is compatible with both phones and tablets and supports both online and offline modes, making it versatile for various scenarios.

By leveraging these tools, public safety agencies can optimize their operations, ensuring that first responders have the necessary resources to perform their duties efficiently and effectively.