Podium: The Ultimate Communication and Marketing Platform for Local Businesses

Podium® is a comprehensive communication and marketing platform designed specifically for small local businesses. It enables them to manage all customer interactions in one intuitive and user-friendly inbox. From handling payments to maintaining an online reputation and reviews, Podium streamlines the entire process, making it easier for businesses to focus on what they do best.

Empowering Local Businesses Across the Globe

With over 100,000 businesses relying on Podium, it's clear that this platform is revolutionizing how local businesses operate. By providing tools that enhance communication, boost marketing efforts, and facilitate payments, Podium empowers teams to grow and succeed together. Whether you're a small boutique or a local restaurant, Podium has solutions tailored to your needs.

Key Features of Podium

Inbox

The Podium inbox consolidates every customer interaction from various channels into a single, easy-to-manage interface. You can see and respond to chats, reviews, texts, social media messages, and phone calls in a unified thread. This feature ensures no customer communication falls through the cracks, enhancing engagement and customer satisfaction.

Reviews

Increase your business visibility and credibility by leveraging Podium's review management capabilities. Send automated review invitations via text, which can double your monthly review volume within 60 days. This not only boosts your online presence but also drives more foot traffic to your business.

Bulk Messaging

With a staggering 98% open rate, Podium’s text marketing software lets you send personalized messages to your customer base. These tailored communications can convert into sales within minutes, driving revenue growth effortlessly.

Phones

Missed calls can be costly. Podium provides a dedicated business number for both calls and texts, ensuring all communications are centralized and professional. This eliminates the need for sharing personal numbers, thereby protecting your privacy while keeping your business accessible.

Payments

Simplify the payment process with Podium. Accept payments directly through text messages, which also helps in gathering more reviews, generating high-quality leads, and centralizing customer data. This streamlined approach enables more targeted communication and marketing strategies.

By integrating these powerful features, Podium transforms the way local businesses communicate, market, and thrive in today's competitive landscape.