Mobility for Jira - Portal

Mobility for Jira - Portal

Enhance your team's efficiency and streamline customer service with the "Mobility for Jira - Portal" application. This powerful tool is designed to help you resolve tickets faster using the Jira Service Management Customer Portal on mobile devices.

Key Features:

• Seamless Communication: Customers can create requests, add comments, and upload images directly from their mobile devices. Meanwhile, agents can manage queues, SLAs, and client requests efficiently.
• Always Up-to-Date: Never miss critical Jira Service Management issue updates. Whether you're in a meeting, on vacation, or away from your computer, you can stay connected through Jira access on any device.
• Complex Workflows: The app supports the most complex workflows and optimizes daily tasks to save valuable time.
• Faster Access: Gain quicker access to the information and tasks that matter most in Jira.

Enterprise-Grade Security:

• Secure Collaboration: Our clients in the technology, defense, automotive, and healthcare sectors rely on us for secure data access. The app supports secure Mobile Device Management and works seamlessly with Single Sign-On and Multi-Factor Authentication systems.
• MDM Support: The app is compatible with various Mobile Device Management solutions, including MobileIron.

Comprehensive Functionality:

• Issue Management: View, create, edit, watch, delete, and transition issues effortlessly.
• Comments and Attachments: Add, edit, delete comments and change their visibility. You can also add and view attachments.
• Notifications: Receive push notifications for important updates.
• Search and Analytics: Perform basic and advanced searches with JQL and type-ahead support. View your Jira Dashboards and log time spent on issues.
• Service Desk Integration: Manage Jira Service Desk queues and SLAs for agents, and use the JSD Portal for clients.

Trusted by Industry Leaders:

Used by large organizations such as Apple, the US Government, Honda, Palantir, Broadcom, and Synaptics, "Mobility for Jira - Portal" is the most popular and feature-rich Jira mobile application for both iOS and Android.

Important Note:
Please ensure that you have our app installed in your Jira instance for it to function properly.