ONSCREEN

ONSCREEN - Easy, Safe, and Fun Communication for Seniors and Their Families

About ONSCREEN Spark

The ONSCREEN Spark TV-based video communication platform simplifies the process of connecting with seniors through their televisions. Designed specifically for family members, this platform ensures that seniors can receive calls effortlessly, without the need to manage complex technology. When a call comes in, the senior receives an "Incoming Call" notification directly on their TV, and within 30 seconds, they are seamlessly connected. This eliminates the hassle of finding a phone or tablet, keeping devices charged, and dealing with small screens.

Setting Up and Using ONSCREEN Spark

Setting up an ONSCREEN Spark device is straightforward. The process involves navigating through a few intuitive screens and providing Wi-Fi information to connect the device to the internet. Once set up, you can place a test call to ensure everything is working correctly. Additionally, you can invite other family members to join, ensuring that everyone remains connected with ease.

Key Features of the ONSCREEN App

The ONSCREEN app offers a range of features designed to enhance communication:

• Setup and Configuration: Easily set up and configure settings for your loved one’s ONSCREEN Spark device.
• Video Calls: Place and have video calls with your loved ones directly on their TV.
• Daily Updates: Configure daily updates to receive video recordings from your loved one, providing peace of mind.
• Invite Others: Invite other family members as "Favorites" to make it easier for them to reach your loved one.
• Call History: View a detailed call history to keep track of all communications.

Live Support

The app also includes live support, making it even more user-friendly. If you need assistance, simply tap the "Help" icon located in the lower right corner of the screen to connect with our dedicated customer service team. Enjoy seamless and joyful video calling experiences with ONSCREEN!

Happy video calling!