Pacific Cross Indonesia

Pacific Cross Mobile: Simplify Healthcare Access at Your Fingertips

Pacific Cross Mobile is an essential application designed to enhance the healthcare experience for our insured members and Human Resource Departments (HRDs). As a leading health insurance company, we are dedicated to providing unparalleled service while ensuring seamless access to top-notch healthcare facilities.

For Participants

The Pacific Cross Mobile app offers a comprehensive suite of features tailored specifically for participants. With this app, you can effortlessly manage your health insurance needs:

• Member Information: View your detailed profile, including personal information and coverage details.
• Claim History: Track and review all your previous claims with ease.
• Supporting Documents: Access important documents such as claim forms and manuals.

For HRDs

For HR professionals, the app provides advanced functionalities that streamline administrative tasks and improve overall efficiency:

• Comprehensive Member Information: Gain access to detailed profiles for all participants registered under your policy.
• Supporting Documents: Download essential documents like manual books, claim forms, and other necessary resources.
• Provider Lists: Access a list of approved healthcare providers for easy reference.
• Reporting Tools: Generate valuable reports on the top 10 claimants, diagnoses, and providers, along with transaction and outstanding excess details.
• Endorsement Management: Easily register new employees or family members, update endorsements, delete outdated information, report lost cards, and review endorsement history.

By using the Pacific Cross Mobile app, both participants and HRDs can enjoy a more convenient and efficient healthcare management experience. This app is designed to simplify complex processes, making it easier for everyone involved to stay informed and manage their healthcare needs effectively.