NetBios

NetBios: Your Comprehensive CRM Application

Dear Valued Customer,

We are excited to introduce you to our comprehensive Customer Relationship Management (CRM) application, NetBios. Designed with your convenience in mind, this application offers a wide range of features to enhance your experience with our services.

What You Will Get:

• Data Usage Tracking: Stay informed about the amount of data you have downloaded and uploaded since your last connection to our server.
• Internet Package Change Requests: Easily request changes to your internet package directly from the app.
• WiFi Connectivity Test: Utilize the "Router Connectivity Test" feature to ensure your WiFi signal is working correctly between your router and your device. If issues arise, receive solutions tailored to your specific problem.
• Support Ticket System: Open a "Support Ticket" for the support you need. You can also communicate directly with our technical team via messaging, eliminating the need for phone calls.
• Online Payment Gateway: Seamlessly pay your monthly bill through our app using the bKash payment gateway without any additional charges.
• Payment History: View your payment history to keep track of all transactions made through the app.
• Notifications: Receive timely updates on any disruptions in your internet service, special offers, or news directly within the app.
• Mobile Data Access: Continue to access our services even when using mobile data. Should your service be suspended due to unpaid bills, you can resolve the issue by paying the bill through the app using any internet connection, which will automatically reconnect your service.
• Offline Support: If you lose internet connectivity, you can still open a support ticket using the "Client Support & Ticket System" feature through mobile data. Our support team will promptly address and resolve your issue.

Experience unparalleled convenience and support with NetBios, designed to make your interactions with us as smooth and efficient as possible.