TVS DIGI

TVS DIGI - Empowering TVSM Dealers with Streamlined After-Sales Solutions

TVS DIGI is a specialized application designed exclusively for selected authorized dealers of TVSM (TVS Motor Company). This tool serves as an essential companion for TVSM dealers, streamlining their after-sales operations and enhancing overall efficiency in managing customer service. While this application is tailored for authorized dealers, it is important to note that it is not intended for general public use. The platform focuses on providing a robust framework for managing day-to-day activities related to servicing vehicles, ensuring that dealers can focus on delivering exceptional customer experiences.

One of the key features of TVS DIGI is its ability to simplify the creation and modification of job cards. Job cards are critical documents in the automotive after-sales service industry, as they serve as records of the services performed and parts used. With TVS DIGI, dealers can effortlessly generate these documents, reducing the time spent on manual entry and minimizing errors. Additionally, the application allows dealers to make modifications to job cards swiftly, ensuring that any changes in the service process are accurately reflected. This capability not only improves accuracy but also enhances transparency between dealers and customers.

Another standout feature of TVS DIGI is its seamless integration with service feedback and appointment management. Dealers can easily post service feedback directly through the app, fostering open communication with customers about the quality of service provided. This functionality helps build trust and strengthens customer relationships by showcasing responsiveness and accountability. Furthermore, the application simplifies the scheduling of service appointments, allowing dealers to manage their calendars more effectively. By automating this process, TVS DIGI reduces the likelihood of double bookings or missed appointments, ensuring that customers receive timely service without unnecessary delays.

In summary, TVS DIGI is a powerful tool designed to empower authorized TVSM dealers by streamlining their after-sales processes. From creating and modifying job cards to posting service feedback and managing appointments, the application offers a comprehensive suite of features that enhance operational efficiency. As a result, dealers can focus on delivering top-notch service while maintaining strong relationships with their clients. Whether you're a seasoned dealer or new to the TVSM network, TVS DIGI is your go-to solution for elevating your after-sales service experience.