เกี่ยวกับ EKOM App

Overview

The EKOM App is designed to provide comprehensive information and support for both users and service technicians regarding EKOM products. With this application, you can easily manage and maintain your EKOM devices with just a few taps.

Features for Users

For users of EKOM products, the app offers several key features:

Product Registration: Easily register your purchased EKOM product within the app.
Extended Warranty: Obtain an extended warranty by registering your product through the app.
Service Records: Get an overview of all interventions performed on your product, including installation, service, and repair details.
Notifications: Stay informed about upcoming service intervals with timely notifications.

Features for Service Engineers

For service engineers, the app enhances efficiency and accuracy in handling EKOM products:

Product Registration: Register serviced products directly through the app.
Documentation Access: Gain access to detailed product documentation, including user manuals and service guides.
Forms Management: Utilize pre-filled forms for installation, maintenance, and repair tasks.
Service Notifications: Receive real-time notifications about service requirements and updates.

Two Interfaces

The EKOM App features two distinct interfaces tailored to the needs of different users:

User Interface:
- Allows users to register their products and extend warranties.
- Provides an overview of interventions performed on the product, such as installation, service, and repair.
Service Engineer Interface:
- Enables service engineers to register serviced products.
- Grants access to essential product documentation, including user and service manuals.
- Offers forms for installation, maintenance, and repair.
- Sends service notifications to keep engineers updated on upcoming tasks.