Workplace Civility

Introduction

Welcome to Workplace Civility, an essential application designed to help professionals navigate the complexities of maintaining civility in the workplace. This app provides comprehensive insights into the policies and practices that foster a respectful and harmonious work environment.

Target Audience

This application is tailored primarily for professionals who have recently transitioned into managerial roles within their organizations. It aims to equip these individuals with the knowledge and skills necessary to distinguish between being an effective achiever and a potential abuser of power. By understanding the nuances of workplace civility, managers can create a more positive and productive work culture.

Prerequisites

Before diving into the content, it's important to approach the material with a calm and open mindset. The suggestions provided here are intended to guide you toward creating a more civil and respectful workplace, and they require an open mind and willingness to learn.

Topics Covered

The following topics are covered in detail throughout the app:

• Overview of Workplace Civility: A foundational understanding of what workplace civility entails.
• Aggression at Workplace: Exploring the causes and impacts of aggressive behavior in the workplace.
• Incivility at Workplace: Understanding the subtle yet damaging effects of uncivil behavior.
• Causes of Workplace Incivility: Identifying the root causes of incivility to address them effectively.
• Types of Workplace Incivility: Differentiating between various forms of uncivil behavior.
• Defining Workplace Civility: Clarifying what constitutes civil behavior in a professional setting.
• Worksheet 1: Interactive exercises to reinforce learning.
• Importance of Civility: Highlighting the critical role civility plays in organizational success.
• Balancing Self-Interest & Self-Control: Techniques for managing personal interests while maintaining self-control.
• Workplace Civility for Employers: Strategies for fostering a civil environment from the top down.
• Workplace Civility for Employees: Tips and guidelines for employees to contribute positively.
• Worksheet 2: Further interactive exercises to deepen understanding.
• Importance of Communication: Enhancing communication skills to prevent misunderstandings.
• Negotiating Under Pressure: Techniques for handling negotiations in high-stress environments.
• Conflicts in Workplace Civility: Approaches to resolving conflicts in a constructive manner.
• Implementing Civility Policy: Practical steps for implementing and enforcing civility policies in your organization.

By exploring these topics, you'll gain valuable insights and practical tools to promote a more civil and respectful workplace. Let’s embark on this journey together!