Shinkansen Express Ride App

Shinkansen Express Ride App

Overview

The Shinkansen Express Ride App is your one-stop solution for making reservations on the Tokaido Sanyo Kyushu Shinkansen network. Whether you're planning a leisure trip or a business journey, this official app simplifies your travel experience.

Key Features

• Easy Seat Reservation: Use the app to reserve Shinkansen seats effortlessly.
• Early Booking Discounts: Enjoy discounts by booking in advance.
• Advance Reservations: Book seats up to a year ahead of your travel date.
• Flexible Changes: Make unlimited changes to your reservations free of charge before boarding.
• Integrated Services: Reserve Shinkansen seats, hotel rooms, activities, and car rentals all in one place.
• Seat Selection: Choose your preferred seat from the seat map (available for reserved seats).
• Station and Train Information: Get detailed information on services available in stations and trains.
• Fingerprint Authentication: Log in quickly using fingerprint authentication (compatible models only).

Main Features

• Membership Registration: Register to start using the app.
• Purchase Tickets/Reserve Seats: Buy tickets and reserve seats with time and train name designations.
• Confirm Reservations: Verify your bookings.
• Change and Refund Reservations: Modify or cancel reservations (with adjustments for the number of passengers).
• View Purchase History: Access your purchase history and receipts.
• Update Member Information: Manage your profile details.
• QR-Ticket Display: Show your QR-Ticket for boarding.
• IC Card Integration: Designate or register an IC card for seamless travel.
• Service Status Information: Stay updated on service statuses.

Important Notes

• Membership Required: To use the app, you must register as a member. Personal information, including name, date of birth, and a valid credit card, is required for registration.
• Payment Method: Payments are processed via the credit card linked to your account.
• IC Card Requirement: Register or designate an IC card (such as Kitaca, PASMO, Suica, manaca, TOICA, PiTaPa, ICOCA, Hayakaken, nimoca, SUGOCA) for ticketless travel.
• Pickup Code: Use the pickup code to collect tickets from vending machines at major stations like Tokyo, Kyoto, Shin-Osaka, Hiroshima, Hakata, and Kumamoto.
• Japan Rail Pass: This app is not intended for reservations under the Japan Rail Pass.
• Language Support: The service is currently available only in English.
• Further Details: Visit the website for more information on this service.
• Contact Information: For inquiries regarding the app's specifications, contact us via the provided email address. Note that we cannot assist with service-related queries.

Experience seamless travel with the Shinkansen Express Ride App!