vTool

The vTool application is a mobile solution developed specifically for the staff of Dak Lak Telecommunications. It empowers them to execute critical tasks even in offline environments, ensuring continuous operation and productivity without reliance on an internet connection.

For technical personnel, vTool offers a suite of essential features designed to streamline their workflow. Users can easily view the list of installed or processed inventory, which helps in managing resources efficiently. The app also facilitates the completion of installation and resolution tasks, making field operations more manageable. Additional utility functions include line testing, service declarations, creating or cancelling service ports, retrieving MAC addresses, obtaining Visa/Portal information, resetting ports, rebooting Optical Network Terminals (ONTs), and changing profiles. These features collectively enhance the efficiency of technical staff in executing their daily duties.

On the other hand, vTool caters to the needs of sales personnel as well. They can conveniently view the list of installations and processes handled by their unit, which aids in tracking progress and performance. Furthermore, the app allows setting priorities for installation and handling tasks for subscribers, ensuring timely and effective service delivery.

In summary, vTool is a comprehensive tool designed to support both technical and sales staff of Dak Lak Telecommunications, providing robust functionalities that enhance operational efficiency and effectiveness in both online and offline scenarios.