8x8 Diagnostic Tool

This app will help you test your device and network for issues that might affect 8x8 services.

This includes:

Speaker: Test all internal and external sound output devices
Microphone: Test all internal and external sound input devices
DNS: Test DNS resolution of all URLs needed for 8x8 services
PING: Check connectivity, latency, and jitter to all 8x8 servers
PORTS: Check a random sample of ports needed for 8x8 services
ALG: Check if the router has ALG enabled (it must not)
TRACEROUTE: Check path from device to 8x8 servers
MEDIA: Simulates a real phone conversation
BUFFER BLOAT: Check bandwidth under various loads

8x8 is the world's first Communications Cloud that gets employees, customers and applications talking to make people more connected and productive no matter where they are in the world. Download the 8x8 Virtual Office app for iPhone and iPad and join the 8x8 Communications Cloud today.
Use of the 8x8 Virtual Office app requires an 8x8 Virtual Office account. Don’t have one? Please use the Developer Website button below to set one up today.
The Virtual Office app allows you to harness the power of the 8x8 Communications Cloud. Make secure business calls from anywhere. Easily access personal and business contacts. Take your productivity to the next level of​ team messaging and collaboration. Remotely participate in online meetings.
Do it all from the 8x8 Virtual Office app for iPhone and iPad.

• Make secure business calls using the 8x8 Communications Cloud
• Click-to-dial anyone from your company or personal directory with a single touch
• Conference calling
• Leverage HD Voice-over-Wi-Fi, 3G/4G/LTE for world-class QoS
• Access your business voicemails from anywhere
• Participate in video conferences
• Unified team messaging, presence and collaboration
• Send and receive business SMS messages
• Access Virtual Office Meetings for collaborative online conferencing with HD Video.