Bilkhidma is your digital marketplace destination for your everyday lifestyle needs. We help in connecting you with the most trusted and verified partners in providing you with the services that you need at your very own convenience. At Bilkhidma we understand that life can get a bit hectic and this is where we come in and help you to get your job done in the most convenient way possible anytime and anywhere.

Welcome to Bilkhidma! The information below (together with the documents referred to therein) informs you of the terms (the Terms) which apply when you order any service (the Services) from our Bilkhidma mobile application (the Application).

Please read these Terms carefully before ordering any Services from the Application

If you have any questions relating to these Terms please contact info@bilkhidma.com before you place an order. By setting up your Bilkhidma account and/or otherwise utilizing the Services through the Application, you confirm that you accept these Terms.

1. INFORMATION ABOUT US
The Application is operated by Dome National General Trading Company, a company registered at the Ministry of Commerce and Industry in Kuwait with registration number: 354359. The terms “we”, “our” and “us” in these Terms refer to Dome National General Trading Company. You may contact us by email at info@bilkhidma.com or by calling 25723248.

2. PURPOSE
Our objective is to link you to the service providers and vendors that are listed in the Application (Vendors) and allow you to order Services from such Vendors through the Application. When you order from a Vendor, we shall act on behalf of that Vendor only to conclude your order from our Application and to manage your experience throughout the process of your dealings with Vendors. Once you have placed an order through the Application, the ordered Services shall be performed at the time and place agreed to by you and the particular Vendor. In some cases, the Vendor may be owned or affiliated with us. The resultant agreement to deliver the Services is between you and the relevant Vendor; we are not obliged to perform the Services ourselves.

3. YOUR ACCOUNT
Before you can place orders for Services using our Application, you need to open a Bilkhidma account. When you open an account you will need to provide (i) your first and last name, (ii) your email address, (iii) your mobile phone number, (iv) your gender (v) your date of birth and (vi) create a password. You may also be required to provide KNET or credit card details. All information you provide must be true and correct.

You must keep any password you create, or other secure login method, secret, and prevent others from accessing your Bilkhidma account through your email account or mobile phone. If an unauthorized person uses these or other methods to access your account, you shall be responsible to pay for any Services they order, and we are not responsible for any losses you may suffer, unless the unauthorized person using your account obtained access to it because we did not keep your account secure.