Our cloud-based retail POS system has many facets, but at the core of our system is Point of Sale (POS) and its rich feature-set. Whether a retailer decides to mount the devices at a cash wrap, or bring the mobile devices to the customer and create that ultra-personal experience, Teamwork Retail Mobile POS is the solution for a powerful and scalable POS.
Teamwork Mobile synchronizes continuously with your inventory and sales database in CloudHQ – and operates normally even while connectivity may be interrupted. Thus an array of powerful analytics is continuously available to management using current data from across the enterprise, down to the last sale just made in Mobile POS.
Easy Customer Look Up: Fast customer look up by partial or complete name, email or phone number, etc.
Email receipts and gift receipts directly to customer
Customer Profile: Detailed information captured about the customer, such as name, email addresses, phone numbers, addresses, and notes
Customer Accounts: Loyalty, Store Credit, Sales Order Deposit Tracking, Coupons, House Charge Account, Gift Card balances, Frequent Buyer Credits, and Promotional Product Offers
Customer Purchase History (Validated Returns) – You can see their entire purchase history no matter where the transaction took place. All purchase details are retrieved to process an accurate and error-free return or exchange as well.

Customer
Customer Open Orders: See all open orders for a customer, including outstanding deposits and balances.
Capability to define custom fields to track marketing and customer demographic information

Items
Item Lookup via SKU, UPC, EAN and Full Text Search (color, style, etc.)
Line and Transaction Discounts
Unlimited Discount Reasons: Users can create an unlimited number of discount reasons with predefined discount percentages or amounts for accurate control and reporting
Manager Override
Edit by Target Price, Discount Amount or Percent
Serialized coupon discounts
Line and Transaction Fees
Multiple Fees Per Item or entire Transaction.
Real-time Location Availability: Look-up of on hand, committed, incoming, and currently available for any item or location from any POS
Ship Merchandise to Customers

Sales Orders
Capture several different types of sales orders: Send Sales, Special Orders, Hold Orders, Pre-Orders, Review Orders, Layaways, Quotes and more.
Deposit Control: When taking a sales order you can optionally take a deposit for items from 1 to 100% of order total:
Take payment for required deposits
Track payments made and order balances

Payments
Multiple Payment Types Accepted: Cash, Credit Card, Debit Card, Store Credit, Gift Card, Traveler’s Check, House Charge Account
Integrated Gift Card Support: Issue, accept, and recharge gift cards in store and online
Supports Credit Card EMV, NFC, and Swipe
Accepts Virtual Payments: Apple Pay, PayPal, etc.
Accepts Multiple Currencies

Returns
Fast and Easy Returns or Exchanges Via Bar Code Look Up
Return Validation: Easily and accurately accept returns or exchanges. All transaction details are brought down from the purchase history to process an error-free return
Secure Returns: Item tracking to reduce fraudulent returns
Open Returns with Manager Approval: Optionally accept a return without an original sales receipt with a manager’s approval

Cash Drawer Management
Real-Time cloud storage and access to cash drawer information – no more waiting for employees to send in opening and closing amounts and reports
Open and close drawer with cash management and denomination entry
Paid In/Out Management
Optionally print drawer close reports & deposit slips

Hardware
Hardware support for cash drawers, barcode scanners, receipt printers, tag printers, scales and RFID

**Note: This application must be initialized once it is installed.