Papel

Tailored solutions in card and mobile payment services for corporate and private customers.

Wide range of payment services
Conduct transactions, payments, open an account, replenish an account, exchange and make payments in different currencies, receive an IBAN, order a virtual and physical card, access financial analytical data. Card management system and authorization services We deliver highly scalable multi-tenant solutions with various functionality decisions, which specifically your company will require. We are able to manage millions of cards and card transactions for our customers.

Expense cards
Prepaid cards for authorized business expenses. Useful for everyday business payments, marketing activities, logistics. Simple to manage, convenient and accessible from anywhere 24/7.

Security
PAPEL is a global company in advanced card security and cryptographic technology. We are certified by Visa and other international and local card schemes, including their PCI requirements. PAPEL supports EMV 3-D Secure 2.x to minimize card-not-present e-commerce fraud for major card schemes and also provides different channels with digital card PIN management and distribution services.

Usability
PAPEL’s white-label mobile app for card issuers provides easy and secure access to card information, as well as a wide range of card services. We achieve great customer experience through biometric authentication for instant online card payments and the easy provisioning of cards to mobile payment wallets.

Customer care
PAPEL’s managed cardholder support service makes it easy for your customers to get help whenever they need it. In a safe, secure and easy way, we provide all essential card-related support, such as card activation, digital wallet enrollment and card blocking. In short, we make sure your customers get an unrivaled service via phone, email, chat and customer self-service portal options.

Fraud Monitoring
PAPEL’s Card Transaction Monitoring service detects and stops potential card fraud at an early stage, reducing fraud losses for both the card issuer and the cardholder. The card fraud monitoring is delivered as a fully managed service, operated by highly skilled and experienced fraud experts.

Offering more
The ability to meet the evolving needs of cardholders and create additional value enables new growth opportunities. PAPEL is committed to help our customers to expand their businesses using various value-added services such as card loyalty platform, 3-D Secure, commercial cards, special purpose virtual cards, transfers and mobile payments.