SeeThru Networks

Service Provider, ISP, MSP, IT Partner, Web agency, App developer, E-POS provider?

End users with your app from SeeThru better understand the current state of their services. They can self-diagnose more service issues and select the best action to take.

Informed end users make better choices about who to call and when to call them. Your app automates end-user inputs to technical support activities.

When an end-user shares their test instance with your organisation, service issues get resolved faster. Reducing mean-time-to-innocence for technology providers removes unnecessary damage to reputation.

3 Steps to your own end-user support app
1. Upload your logo to our partner platform
2. Select the services you want to pre-populate for your end-users
3. Deploy to your customer base

Out of the box tests
· Detailed website tester for your end-users DNS records
· SSL errors, server response, MX and Spam lists
· Pre-populated tests for well-known services
· Customer sharing of test instance for your diagnostics
· LAN connectivity
· DNS performance
· WAN availability
· Speed test

Extending the app - use our API to interface with your current monitoring platforms
· Add your own router, firewall, service monitors
· Status info from your RMM platform
· Feeds from partner providers

...create your custom feeds