ServiceMax Field Service Win17

ServiceMax Field Service – Next Generation App for Field Service Management

The ServiceMax Field Service App is the premier mobile application designed for field service management within enterprises. This app goes beyond simple calendars and task lists by providing engineers and technicians with comprehensive tools to enhance their productivity, efficiency, and customer interactions.

Key Features for Android Tablets:

• Access to Comprehensive Data: Engineers and technicians can easily access essential information such as entitlement verifications, customer history, location, contacts, product service history, estimates, warranties, parts, and more.
• Flexible Calendar Views: Multiple calendar views for work orders, long-term projects, and tasks allow dynamic scheduling adjustments, enabling better self-management.
• One-Touch Communication and Navigation: Quick access to job-related information through one-touch communication and hands-free GPS navigation.
• Configurable Workflows: ServiceMax Service Flow offers step-by-step process workflows tailored for various service types, ensuring technicians remain on track.
• Standardized Checklists: Create template-driven checklists for standardized inspections, safety checks, diagnostics, and other tasks.
• Expert Troubleshooting: Gain access to product documents, videos, and social collaboration tools for effective troubleshooting.
• Efficient Part and Product Search: Rapidly locate parts and products in trunk stock, customer consignment, stocking hubs, and more.
• Real-Time Pricing: Automated pricing validation ensures accurate time and material estimations by verifying entitlements.
• Attachment Management: Easily capture and share photos, videos, and email service reports directly from the customer site.
• Smart Business Documentation: Create service reports, invoices, and other documents that customers can sign on-site.
• Connected Device Details: The ServiceMax Installed Base App (ProductIQ) provides detailed information about connected devices and records in-field activities.
• Intuitive Design: Large targets, fewer clicks, time-saving formula fields, and data validation make the app user-friendly and efficient.
• Advanced Data Validation: Ensure data integrity even without connectivity during data entry.
• Smart Sync: Achieve fast, reliable offline performance using bi-directional sync and advanced offline scenarios.
• Secure Access: Single Sign-On (SSO) and OAuth 2.0 support provide seamless and secure access.

Important Notes:

• Paid License Required: ServiceMax Field Service is a business app and requires a paid license and login credentials.
• Additional Purchase: The ServiceMax Installed Base App (ProductIQ) requires an additional purchase.

Experience the future of field service management with ServiceMax Field Service!