Developer FAQ

Questions developers run into often, with their fixes.

If I Just Want to Distribute an App, Do I Need to Integrate the Pgyer SDK?

No. The Pgyer SDK has been discontinued since 2023 — see the SDK Archive Notice. To add update-check functionality, use the official code-snippet repository PGYER/AppUpdateChecker, which ships ready-to-use samples for Android, iOS, and uni-app.

How Many Downloads Does an Uploaded App Get? How Long Is It Kept?

Newly uploaded apps default to Beta Mode, which caps downloads. The exact quota is shown on the App Management page after signing in. For more downloads, apply to switch to Distribution Mode from the same page.

Retention depends on your plan — see Pricing.

How Do I Restrict an App to Specific People?

Pick whichever fits:

1. If the audience isn't fixed, or you want to hide app info from other visitors, set the install method in App Settings to Password Install — users enter a password to install.
2. If only developers on the project should install, use Invite Install — regular testers can't install.
3. Pgyer also supports auth-code and quiz-based install methods; pick whatever fits.

How Do I Generate and Find an App's Short URL?

After upload, Pgyer generates a random 6-character short URL in the form https://www.pgyer.com/XXXXXX, where XXXXXX is a mix of upper/lowercase letters and digits. You can also set a custom short URL on the app's Settings page.

Do Different Versions Share the Same URL?

The app's short URL always points to the latest version. Older versions each have their own fixed, standalone link.

"Download Failed" When Downloading the App

Walk through these:

1. Is the network available?
2. Is there enough storage on the phone?
3. Does the browser used to download the .apk (e.g. QQ Browser) have storage permission?

"Install Failed" When Downloading an Android App

Walk through these:

1. Is there another app installed with the same package name but a different signature? If so, uninstall it first and try again.
2. If the phone says "Cannot install apps from unknown sources", open system settings and allow installs from unknown sources.

iOS App Stops Midway with "Cannot Download App"

Three usual causes:

1. The iOS signing certificate has lapsed: an expired or invalid certificate — or profile — blocks the download. If the cert is expired, re-sign and re-upload with a valid one; if it's valid, re-export the provisioning profile and re-package.
2. Ad Hoc build without the target UDID: Ad Hoc builds need the device's UDID in the .mobileprovision at build time to install on that device.
3. Wrong export method: if you exported the .ipa as App Store, it can only be submitted to the App Store — not installed via Pgyer. Pgyer labels such uploads as "App Store".

More causes: see Troubleshooting iOS install failures.

UDID Is in the Ad Hoc Build but Install Still Fails

Open the app management page and check the UDID list. If the UDID isn't there, the signing certificate used at build time probably wasn't updated — re-package and re-upload.

Do iOS Apps Distributed via Pgyer Support APNs Push?

Yes. Pgyer doesn't alter the app's original functionality.

Which Apple Developer Account and Certificate Should I Use for iOS?

Any type of Apple Developer account and certificate works, as long as Xcode can produce a valid .ipa — upload that to Pgyer.

Does Pgyer Support Swift iOS Apps?

Yes. Swift apps upload and distribute normally.

The Download Gave Me a Different App

Common on Android in China. When the system shows options like Secure Download, Fast Download, Normal Download during the download, choose Normal Download or Local Download.

If the local download still delivers a different app, it's likely DNS hijacking. Switch networks — e.g. drop Wi-Fi and use cellular data.

My App Was Taken Down, or My Account Was Banned

You'll usually get an email with the reason. Follow the instructions to appeal at review@pgyer.com, or reach out via the live chat widget in the bottom-right of any Pgyer page.