Request an Electronic Invoice
The full flow for requesting an electronic invoice from the Pgyer dashboard — where to find it, how to fill in the header and tax ID, checking status, and downloading the invoice.
Pgyer issues electronic invoices for top-ups and purchases. Follow the steps below to submit a request.
How to Request
- Go to My Apps → Account Settings → Invoices and click Apply for Invoice.
- Check the top-up or purchase records to include on the invoice, then click Next.
- Fill in the invoice header, tax ID, contact info, and so on. Set the invoice type to Electronic Invoice and click Submit.
After Submitting
- Track the current status under Invoice Requests.
- Once the invoice is issued, you'll get an email notification; preview and download it from Invoice Details.
Invoice info can be edited while the status is Pending — once it moves to any other status, it's locked.
Electronic Invoice FAQ
Common questions about Pgyer's electronic invoices: what they are, their legal standing, how they differ from paper invoices, and importing them into WeChat Card Package or Alipay Invoice Assistant.
Real-Name Verification
Rules, required materials, and common questions around Pgyer real-name verification, including differences between individual and corporate identities, what can be changed afterward, and credential submission.