Request an Electronic Invoice
The full flow for requesting an electronic invoice from the Pgyer dashboard — where to find it, how to fill in the header and tax ID, checking status, and downloading the invoice.
Pgyer issues electronic invoices for top-ups and purchases. Follow the steps below to submit a request.
How to Request
- Open the account menu in the upper-right, go to Billing Center → Invoices, and select Apply for Invoice.
- In the request dialog, select eligible top-up or purchase records and make sure the selected amount reaches the minimum shown on the page.
- Enter the invoice title, tax ID, and delivery details. Choose the required invoice type and set the invoice form to Electronic Invoice.
- Review the information and select Submit Request.
After Submitting
- Track the status, rejection reason, and request time under Billing Center → Invoices.
- After the invoice is issued, preview or download it from its record. If Claim on Mobile is available, open its QR code and scan it with WeChat or Alipay.
Requests with a Pending or Rejected status can be edited. For other states, use the actions currently shown in the invoice list as the source of truth.
Electronic Invoice FAQ
Common questions about Pgyer's electronic invoices: what they are, their legal standing, how they differ from paper invoices, and importing them into WeChat Card Package or Alipay Invoice Assistant.
Account Center
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