Install Guide
Android False-Positive Virus Reports
Common reasons Android apps get flagged as malware by mainstream security tools, and where to appeal.
When mainstream security tools (Tencent, Kingsoft, etc.) flag your Android app as malicious, appeal through the channels below and check the app against the common causes.
Appeal Channels
Common Triggers
- The package name is randomly generated, or resembles (or matches) a deprecated package name or the package name of a published app that has been reported multiple times;
- The APK isn't signed with a dedicated certificate (use a separate Android signing certificate per app);
- The app has been reported by multiple users;
- The app isn't listed on mainstream Android stores, but is similar to an app that is;
- The download URL itself is flagged as risky;
- The app name involves prohibited content or infringes on a well-known brand, trademark, or IP.
Troubleshooting Android Installation Failures
Common causes of Android APK installation failures, covering unknown-sources permissions, vendor safety prompts, signing conflicts, insufficient storage, and more.
Huawei / Honor Installation Notes
Common issues when installing non-AppGallery APKs on Huawei and Honor devices — Pure Mode blocking, missing browser download prompts, and unknown-sources permission — with fixes for each.