User Feedback Management
View, add, process, and configure feedback from the install page or SDK in Dashboard V2.
The Feedback tab in Dashboard V2 centralizes feedback for the current app. Reports can come from the install page, an app using the Pgyer SDK, or a dashboard member who adds one manually.
View and Process Feedback
Select an app and choose Feedback in the top navigation. A report can include its content, source, contact details, device context, images, and voice attachments. The page supports:
- Marking one or more reports as Resolved;
- Reopening resolved reports;
- Adding a report manually with image attachments;
- Opening or syncing to Tracup when a project is configured.
Configure Feedback Sources
Choose Feedback Settings to control the two sources separately:
| Setting | Purpose |
|---|---|
| Install-page feedback | Let visitors submit feedback from the app install page |
| SDK feedback | Let apps integrated with the Pgyer SDK submit feedback |
SDK feedback availability also depends on the SDK version and integration used by the app.
Read Feedback Through the API
To consume feedback in another system, use the API 2.0 Feedback endpoints.
Feedback may contain contact details, device information, screenshots, or voice recordings. Restrict access to members who need it and process the data according to your privacy policy.